As part of a digital transformation program across Celcom, the company looked for a cloud-based travel and expense management solution that integrated tightly with its SAP finance management system. After assessing several solutions on the market, Celcom chose SAP Concur, including Concur Expense to manage claim processes and Concur Audit to ensure claims are compliant with company regulations. Within a month of the launch, most personnel were using SAP Concur for expense claims and Concur Audit had significantly cut non-compliant claims and lowered costs.
“Concur Expense has transformed our expense claims processes - removing human error, giving hours of lost productivity back to personnel, and cutting non-compliant claims to less than 8 percent while reducing costs.” - Dr. Hari Nair, Head of Human Capital Transformation, Celcom